Don’t disturb – I’m busy catching up on current affairs!

Anyone who has worked with me knows that the word “busy” is a banned word, or as described to me recently “the real four letter word”. Why I hear you ask – because it is a self-fulfilling prophecy that doesn’t drive better business outcomes.

For years now we have heard that people are working harder and longer hours. Logic would suggest productivity would be increasing respectively otherwise we would all be working smarter and less hours.